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Contact Center
Article
Shiftsmart Creates a Remote Call Center in 72 Hours
Shaunna Eguilior
Director, Demand Generation
October 1, 2021
Contact Center
Article
Customer Experience Trends, Challenges and Innovations
Sahil Mehta
Vice President, Sales
September 22, 2021
Contact Center
Article
Live Webinar: How to Manage Call Volume Spikes in Minutes With No Sacrifice to Quality
Aakash Kumar
Founder & CEO
May 25, 2021
Contact Center
Article
Shiftsmart Contact Center Counts Millions for the US Census
Aakash Kumar
Founder & CEO
March 5, 2021
Contact Center
Article
The Race to Vaccinate America’s Cities and States
Kyle Smialek
Vice President, Operations
February 2, 2021
Contact Center
Article
How to Modernize Your Contact Center: 4 Trends Driving Customer Service and Customer Experience in 2021
Kyle Smialek
Vice President, Operations
January 29, 2021
Contact Center
Article
Optimize Your COVID-Era Contact Center: Best Practices for Keeping Up with Demand
Kyle Smialek
Vice President, Operations
January 19, 2021
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