Live Webinar: How to Manage Call Volume Spikes in Minutes With No Sacrifice to Quality

Aakash Kumar
Founder & CEO
May 25, 2021

As a call center manager, it can cause a great deal of frustration to handle the peaks and valleys of call flow.  What are your options when demand can spike in just minutes?

Join me on Thursday, May 27 to learn how large enterprises and government agencies utilize Shiftsmart to rapidly deploy contact centers in less than 72 hours using our labor network, technology platform, and operational expertise. Shiftsmart is presenting this webinar in partnership with CrmXchange.

During this hour we will show how you can handle the spikes and drive cost savings through a "Pay for What You Use Model".  

You will learn:

  • Best practices to drive cost savings with increased utilization
  • Solutions to manage unexpected spikes in call volume with confidence
  • How to leverage the highest quality of workers for each shift

Register Today!

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