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Make Quick Informed Business Decisions
Shiftsmart business audits rely on our 300,000+ workers in 25 countries to perform quantitative and qualitative evaluations of hospitality and retail experiences. Shiftsmart is helping businesses around the world navigate how to reopen -- and stay open -- safely during the COVID-19 pandemic.
Shiftsmart safety audits give your business eyes on the ground when you need it most and insights you can act on for better business results and that ensure a safe, consistent, and compelling experience for customers. When you can’t visit every location, trust Shiftsmart business audits for incomparable market research and retail intelligence. We evaluate sales performance, operational compliance, and more so you can maintain your standards and maximize your customer experience.
Leading market research firm adopts flex workforce to unlock revenue growth
Shiftsmart creates limitless remote call centers with no volume caps to better manage variable demand after turning away revenue opportunities due to lack of physical call center seats to meet demand
Small Business Administration creates tier-1 contact center in 36 hours
Learn how Shiftsmart provided the SBA with a tier-1 contact center built to flex with their unpredictable needs. Shiftsmart staffed 10,000 hours of agent time to handle the influx of calls from worried small business owners.
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